Damage Reporting

As part of every clean, our cleaners carefully inspect the property for any visible damage, missing items, breakages or maintenance issues.

If something is identified, we provide a clear damage report with photos and details, giving you the information you need to address the issue quickly. Our reporting system gives you greater visibility and peace of mind, even when you are not able to attend the property yourself. We help keep you informed so you can manage your property remotely and minimise surprises between guests.

What's In The Report

• The property, the date, and the cleaner who attended
• The type of issue: damage, missing item, broken item, stain or other
• The room or location, and the item affected
• Photos of what was found
• Any additional notes, and the date it was reported